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Why Integra Insight

Integra Insight is a specialist agency which focuses on delivering actionable insights to the General Insurance market. We offer a wide range of syndicated services in addition to an ability to deliver tailored one off research and mystery shopping projects to our clients.

Why Integra Insight
Our aim is to provide our clients with actionable insights that they can trust. This is supported by our people who have an in depth understanding of your marketplace.

If your objectives are to improve your customers' experience of your company and to increase sales and profitability, we can show you how.

How have clients benefited from our services?

  • We regularly provide price claims data to clients for them to use in their advertising and marketing promotions

  • Insights from our mystery shopping have enabled clients to make substantial improvements to key aspects of their telephone sales service to potential customers. This has improved conversion, upsell rates and overall satisfaction with the service provided during the quotation process.

  • Our research reports have helped clients identify their key competitors and develop relevant and targeted marketing messages to potential and existing customers.

Lastest News

Agent of the Month

Carol Harris

Carol Harris of the Age Concern home insurance contact centre has been crowned as the Integra Insight Contact Centre Agent of the Year for 2007.

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Our Products

  • Web Price Insight

    Want to understand how your prices compare to those of your key competitors...

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  • TrueCall

    Want to understand your performance relative to the market...

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  • Renewal Behaviour Insight

    Our parent company IPT owns the UK's largest online research panel which we...

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  • Claims Benchmarking

    Running since 2004, with approximately 100 performance metrics for both Home and Motor claims...

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